What Is a Pump Station Control Panel?

A pump station control panel is the central control unit that manages the operation of your foul water or surface water pump station. It automates pump cycles, activates alarms during faults or high water levels, and ensures that your drainage system runs smoothly around the clock. Without a functioning control panel, even a perfectly working pump can fail to activate—leading to backups, flooding, or system overflows.

In foul water pump stations, the control panel monitors effluent levels and triggers the pump to remove waste before it builds up. In surface water systems, it helps manage rainfall and runoff by controlling when stormwater is pumped away, preventing waterlogging and flooding. Many panels also include telemetry for remote alerts and programmable logic to suit multi-pump configurations.

Control panels can vary widely depending on system complexity. Basic domestic setups might use float switch control, while larger commercial pump stations may include advanced digital displays, fault memory, and variable speed drives. At Clearmasters, we work with all types—from compact panels in private homes to fully integrated systems in commercial and industrial properties.

Whether installed in a domestic setting or a commercial premises, the control panel plays a vital role in system reliability, and any fault can lead to costly failures or property damage if left unchecked.

Our engineers carry out planned and reactive maintenance for pump station control panels of all types and ages. We work with single and dual-pump systems, variable speed panels, and panels with remote telemetry or high-level alarms.

  • Routine panel inspections & servicing
  • Wiring and component testing
  • Float switch and sensor diagnostics
  • Alarm and indicator fault checks
  • PCB board and relay replacement
  • Emergency repairs and out-of-hours support

If a panel is beyond repair or no longer compliant, we can design and install a bespoke replacement system that meets the latest industry standards and suits your pump station’s requirements.

Control Panel Installations for Domestic & Commercial Properties

Whether you're installing a brand-new pump station or replacing an old or faulty unit, a reliable and compliant control panel is essential. Clearmasters supplies and installs bespoke control panels for both surface water and foul water pump systems, built to meet the specific requirements of your site and equipment.

Our team works with property developers, facilities managers, homeowners, and consultants to design and install panels that are both robust and user-friendly. We install panels for:

  • New builds and private developments
  • Retail units, industrial parks and warehouses
  • Apartment blocks and housing estates
  • Basement drainage systems and garden pump stations
  • Retrofit upgrades for outdated or unsupported systems

Every installation is configured to suit your setup, whether that involves single-phase or three-phase power, twin pumps, telemetry monitoring, or integrated alarms. Our panels are manufactured to current electrical and environmental standards, with moisture-resistant enclosures and clear labelling for easy maintenance.

Once installed, we fully commission the system, provide on-site testing and handover documentation, and offer ongoing servicing and maintenance support to keep your control panel running reliably for years to come.

What Happens When a Pump Control Panel Fails?

The control panel is the heart of your pump station. When it fails, the consequences can be serious—especially in systems that manage foul water or protect against surface water flooding. A malfunctioning panel may prevent pumps from starting, fail to trigger alarms, or allow sump levels to rise unchecked.

In domestic foul water pump stations, this can lead to blocked toilets, sewage backups, or effluent overflowing into basements or gardens. In surface water systems, failure during heavy rain could cause significant flooding to driveways, lower-level buildings, or landscaped areas.

Common signs of control panel issues include:

  • Alarms sounding or not sounding when they should
  • Pumps running continuously or not at all
  • Burnt fuses, faulty relays or flashing fault indicators
  • Unexpected power loss or panel resets

At Clearmasters, we respond quickly to control panel breakdowns and can usually restore function on the first visit. We carry replacement components for a wide range of systems and offer upgrades for older panels that no longer meet current performance or safety standards.

If you notice any irregular behaviour from your pump station control panel, don’t wait—call our team today to avoid more costly damage and get expert advice on the best solution.

What’s Involved in Routine Control Panel Maintenance?

Routine control panel servicing is essential for ensuring your pump station continues to function safely and reliably. Here's what a typical maintenance visit includes:

Visual Inspection & Power Check

We begin by checking the control panel for signs of wear, corrosion, moisture ingress, or overheating. We then verify that the unit has safe and stable power delivery to all components.

Relay & Component Testing

Next, we test all major components—including relays, contactors, fuses, circuit boards, and timers—to ensure each is functioning correctly and responding as expected during pump operation cycles.

Float Switch & Level Sensor Checks

We test float switches or ultrasonic level sensors to confirm accurate readings. These are critical to preventing overflow or dry running and must be checked for mechanical wear and electrical continuity.

Alarm & Indicator Verification

We trigger and test alarm systems to ensure high-level alerts are working correctly. This includes checking sounders, beacon lights, and optional remote telemetry outputs where installed.

Cleaning & Moisture Prevention

The control housing is cleaned internally, and any signs of condensation or dirt buildup are addressed. We check seals and grommets for signs of wear and ensure ventilation is adequate to prevent future issues.

Service Report & Recommendations

Once complete, we provide a detailed service report outlining our findings, actions taken, and any recommended repairs or upgrades. You'll have clear documentation to support compliance and ongoing system health.


Why Choose Clearmasters
for Pump Station Control Panel Services?

Trusted UK-wide for responsive, compliant and expert pump station solutions

At Clearmasters, we specialise in maintaining, repairing, and installing control panels for surface water and foul water pump stations in both domestic and commercial settings. We understand how critical a functioning control panel is to prevent flooding, protect property, and ensure compliance with drainage regulations.

Whether you need a fault diagnosed, an alarm fixed, or a complete panel upgrade, our engineers deliver safe, efficient service backed by years of experience in the field. We work with all system types—from single pump domestic setups to complex commercial stations with telemetry and twin-pump configurations.

Every job starts with expert advice and ends with total peace of mind. We offer fast callouts, tailored maintenance plans, and high-quality installations, ensuring your system performs reliably when it matters most.

Backed by our in-house support team, detailed reporting, and honest communication, Clearmasters is the go-to choice for pump station control panel solutions across the UK.

Frequently asked questions

What does a pump station control panel do?

The control panel operates the pump(s), monitors water levels, triggers alarms, and ensures the system runs automatically and safely. It’s essential to prevent overflows or pump failure.

How often should control panels be serviced?

We recommend annual servicing for most systems, but commercial or high-usage setups may benefit from biannual checks. Regular maintenance helps identify faults before they lead to failure.

Do you work with domestic systems?

Yes! We regularly service and repair pump control panels for homes, especially those with basements, private foul water treatment plants, or garden surface water systems.

Can you replace faulty alarms or sensors?

Absolutely. We carry and install a range of float switches, high-level alarms, and panel sensors to ensure your system is fully functional and responsive to water level changes.

Do you install new control panels?

Yes. We can supply and install brand new control panels tailored to your pump configuration—whether that’s a single or twin pump setup, surface or foul water system.

Can I book a planned maintenance schedule?

Yes. We offer tailored maintenance plans to ensure your system is regularly inspected and kept in full working order—ideal for property managers and commercial clients.